Download the 'key.php' file and upload it to your root directory.Downloading, unpacking, and uploading the product files.The installation process requires several steps: You'll need full access to your server to install the Kayako files.You'll need root-level permissions to set up a new database on your server. If you need to download the installation files and the 'key.php' file, you need access to My. which requires the registered billing email address on the license.Before installing Kayako Classic on your server, you'll need to check to make sure your server environment meets all of the requirements.In this article, we'll walk you through the steps necessary for installing Kayako Classic on your own server. Running Kayako Classic on your own server gives you full control over your helpdesk, but also means you're responsible for maintaining it and your server as you go along.
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